Privacy Policy for Civil Mart
At Civil Mart, accessible one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Civil Mart and how we use it.
1. Information We Collect
We collect personal information when you visit our website, place an order, or engage with our services. This information may include:
- Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
- Payment Information: Credit card or bank account details.
- Geolocation Data: When you allow location services, we collect your IP address or geolocation to show you the nearest stores or product availability.
- Usage Data: Information on how you use our website, including browsing activity, preferences, and product selections.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Order Processing: To process your orders, ship your products, and manage your account.
- Geolocation Services: To provide location-based services, such as displaying nearby stores and product availability based on your location.
- Improvement of Services: To improve the quality of our products, services, and website experience.
- Customer Support: To provide assistance and respond to your inquiries and feedback.
- Marketing and Communication: To send promotional materials, newsletters, or other marketing communications, only if you have given us consent to do so.
3. Location Data
With your permission, Civil Mart may collect location data to enhance your shopping experience by providing:
- Nearest Store/Location Finder: We may use your geolocation to display nearby Civil Mart stores or warehouses and their available products.
- Customized Recommendations: Based on your location, we may recommend specific products that are available at nearby stores.
You can choose to disable location services at any time, but this may affect your ability to use certain features, such as finding nearby stores or checking product availability.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. Cookies are small data files that are stored on your device and help us:
- Analyze website traffic.
- Provide personalized content and recommendations.
- Remember your preferences and shopping history.
You can manage or disable cookies through your browser settings.
5. Third-Party Services
We may share your information with third-party service providers to fulfill your orders or improve your experience. These may include:
- Payment Processors: To securely handle your payment transactions.
- Shipping Partners: To deliver your products.
- Marketing and Analytics: To analyze customer behavior and improve our marketing efforts.
We do not sell your personal information to third parties. Any sharing of data with third parties will be limited to necessary business purposes.
6. Data Security
We take the security of your personal data seriously and employ industry-standard security measures to protect your information. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If your information is inaccurate, you have the right to request corrections.
- Deletion: You may request to delete your personal information, subject to certain conditions (such as legal requirements).
- Opt-Out: You may opt out of receiving promotional communications from us at any time.
To exercise any of these rights, please contact us at support@civilmartindia.in.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, including for legal, accounting, or reporting requirements.
9. Changes to This Privacy Policy
Civil Mart reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: support@civilmartindia.in
civilmartindia2005@gmail.com
- Phone: 9786991879
